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Is the bamboo cutting board food safe?
Yes. Our bamboo boards are food-safe and suitable for regular kitchen use.
Is the engraving permanent?
Yes. We use professional laser engraving, which permanently marks the bamboo surface. The design will not fade or peel.
Can I order multiple boards for a corporate event?
Absolutely. We support bulk orders for team celebrations and corporate gifting. Contact us for large quantity inquiries.
How long does customization take?
Production typically begins shortly after order confirmation. Delivery timelines depend on your location.
Can I preview the design before production?
If you require confirmation formatting for bulk orders, please contact us prior to placing your order.
Is bamboo environmentally friendly?
Yes. Bamboo is a fast-growing, renewable material and considered an eco-friendly alternative to hardwood.
We offer the following after-sales policy:
✅ Within 24 hours of placing your order:
You may request a cancellation or full refund unconditionally.
⛔ After 24 hours:
Since production may have already begun, orders cannot be canceled or refunded unless the product has a manufacturing defect or quality issue.
🛡 Quality Guarantee:
If your item arrives with a defect, damage, or engraving error caused by us, please contact us within 48 hours of delivery with clear photos. We will provide a replacement or full refund.
Please contact us at:
📧 info@boardcustom.com
📞 +1 (657) 423 6967











